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It used to be that we bought and built standalone information systems to solve business problems and to fulfill mission needs. No longer. In today’s network-centric environment, both people and systems must communicate and collaborate seamlessly between operating units, businesses, and agencies — across town and across oceans — to be truly effective. We call this “interoperability.” To achieve it, your information systems must serve to integrate your production, operations, logistics, and management systems — and those of your suppliers, partners, and customers. We call this “systems integration.” It is an integral part of our collaborative approach to define, evolve, implement, verify, and deliver balanced information system solutions. If you are buying or building information systems and infrastructure to leverage your mission-critical products, services and operations, and you’re not sure exactly how they are going to enhance and empower your existing processes and people, let us show you how to ensure that technology serves your needs within your budget — not the other way around. Capabilities we apply and transfer to your organization: Integrated
Engineering Management
— Project Management and Systems Engineering
Process Improvement Improving your product development, service, operations, and support processes will improve your business performance, profitability, competitive advantage, and customer satisfaction, but process improvement means different things to different people and their organizations — What are your
business or mission goals?
If you
would like to improve
performance, predictability,
and customer satisfaction, consider taking a look at your
organization’s actual product and service development, delivery, and
support capability and practices:What results do you expect to achieve? How would you measure progress? What will be the impact on your bottom line? What are the costs associated with ensuring quality? How long will it take?
Organizational Performance Enhancement Adopting new tools, processes, and organizational structures involves more than just a management announcement. New tools change the processes you and your people use to perform your mission and operational functions — whether you recognize the inherent change or not. They may change your interaction with other units, suppliers, and customers, too. Many product development organizations — software development teams, in particular — have tried to adopt tools to solve productivity, communication, and defect control problems. Typically, they have a difficult time putting these tools into actual use, and spreading and sustaining their use. The same issues arise in the implementation of new or revised processes and procedures, in re-organizations, mergers, and acquisitions. The solution is to recognize the social implications of change — to plan for them, manage the outcome, and follow through — right from the start. Let our experienced Organizational Change Management and Human Resource Development professionals, who specialize in performance improvement using approaches like Change Delivery's Rapid Change Attainment Technology (RCAT) or the SEI's People CMM® and the IDEAL® Technology Transition Model, assist you and your organization to adopt new methods, tools, tool suites — and the associated process changes — in an orderly, effective manner. Specialized Organizational Change Management Capabilities: If you are in a labor-intensive business or you consider your people to be your greatest asset, then the SEI's People CMM® is the capability maturity model you and your organization need to adopt to guide your efforts to attract, retain and invest most effectively in the care and development of your most precious resource — knowledgeable, skilled, trained, and capable people — in the most orderly, cost effective manner possible. If your organization has already achieved a high level of maturity in its managerial and technical processes, then the People CMM® is the logical next step on your continuing journey to ever higher performance. It will help you with the areas that the other models don't — your people. Technical Oversight and Independent Verification & Validation (IV&V) Our experienced project managers, engineers, and technical support professionals specialize in every phase and discipline of project management and system and software engineering — through real world experience gained from long years of systems acquisition, development, integration, deployment, operations, support and sustainment in the aerospace industry. Specialized
Technical Support Capabilities:
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